Top 5 Open Source Bug Tracking Softwares: – A fault or bug tracking system is an application software that keeps a track , report bugs , track faults , find issues while creating any software. you can say it is a type of issue tracking system. some of the popular Open source fault Tracking Software Systems.
Fault / Issues / Bug tracking softwares 2017
#1 Bugzilla
Bugzilla is a very popular and famous bug tracking system by mozilla firefox that allows users to track and log errors in their software or application effectively. No doubt that It is a very advanced and has lot of features like bug lists in multiple formats, scheduled reports, automatic duplicate bug detection, capability to modify bugs in files by email,advanced search capabilities , time tracking, patch viewer, private attachment and comments,request system etc.
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It is a widely adapted and very popular product used by many big open source projects like Apache dev team,Linux Kernel dev team, GNOME dev team and popular companies like NASA, Facebook,Open Office etc. and is one of the most recommended fault tracking systems nowadays.
#2Mantis BT
Mantis BT is a web-based or online bug tracking system that not only keeps track of bugs, but also includes a user system so that multiple users can interact directly and multiple projects can be tracked at the same time. This app is feature rich and has features like an source code integration, chatting system , RSS feeds , built in reporting , time tracking system, integrated wiki , email notifications system,support for mobile devices, add attachments, multi-DBMS support etc.
It is very Easy to install , administer mantis and it is cheaper than other commercial software in market , Mantis is an very effective and best choice for any small to medium sized company.
#3Trac
As its name says Trac is an fault and issue tracking system for any software development projects with ease. It very simple to web interface in trac system.
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Features of trac includes an interface to Subversion,wiki and also support for a range of plugins,convenient reporting facilities, user management,milestone tracking and project management features including roadmap. It is a not very heavy weight take less space and very stable bug tracking system; however sometimes you lose out few of the advanced features provided by other bug or fault tracking systems.
#4Redmine
Redmine is another open source and free, web based project management and also a bug tracking software system/tool.
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It provides flexible and integrated project management features to its users. some of the features are supports multiple projects, feeds & email notifications,support for multiple version control options, issue tracking, Gantt charts and calendar to aid visual representation of projects with their deadlines, flexible role based access control,project forums , time tracking, project wiki etc. Feature rich product recommended for this tool where stability isn’t a critical requirement for it.
#5Request Tracker
Request Tracker is an enterprise grade helpdesk and ticketing software which allows a group of people to smartly and easily manage difficult requests , tasks, and issues submitted by a community of users.
It is most commonly used as a helpdesk system nowadays . It manages key tasks such as the notifications & assignment , prioritization & identification , and resolution required by enterprise critical applications including a help desk , project management , NOC ticketing , software development and CRM which provides a mobile optimized interface for Web OS devices , iPhone devices and Android phones , Dashboards and relationship graphs , rich text editing , custom theming and easy branding .
RT also offers a lot of flexibility to its users. They configure it according to your needs and work in the own settings.
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